![]() They are not very active on social media, message boards or detailing related fora. It’s that simple! Company informationīlackfire has its own company website. If we make a mistake, we fix it! If you don’t like a product, we’ll replace it or refund your money. We want you to be 100% thrilled with your shopping experience and every product you buy. Satisfaction guaranteeĪ quote from the Blackfire website sums it up nicely: They also offer complete kits for washing, polishing or protecting. Blackfire’s productsīlackfire offers a wide variety of products, including wax, sealant, dressing, fabric protection, quick detailer, shampoo, glass cleaner, waterless wash, polish, clay, clay lube, leather cleaner and several accessories. 2003 saw the birth of the Blackfire website.īlackfire is currently owned by Palm Beach Motoring Group, who also own various other detailing brands. They focus on using the best technology available to uphold the highest standards. The cutting edge technology and ingredients used in Blackfire products are sourced from Germany, Sweden, Switzerland and the US. Less of the harsh solvents, and more environmentally friendly products that perform. The drive to create more gentle product, with upheld performance led them to create the Blackfire range of products. Please remember it can take some time for your bank or credit card company to process and post the refund too.Blackfire, also known as “Blackfire Wax” or “Blackfire Car Care”, wax created in the 1990’s by car enthusiasts. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If you are returning a product or order we will only accept the return if you are using a trackable shipping service. ![]() If you are eligible for a refund for your order postage costs wont be refunded and will be deducted. The customer is responsible for paying the return postage for any returning item/s, goods or products. If you are eligible (please read the above) you should return your item/s to the following address: High Definition Detail, Unit L11 Bromcliffe Business Park, Burton Road, Barnsley, S71 5RN. If you are eligible for a return or refund, your item/s must be in there original packaging, unused and in a resalable condition.īuy purchasing from our website you are agreeing our Terms & Conditions. Refund policy is valid for 30 days, if this time frame as already elapsed since your purchase unfortunately we cant offer you a refund or exchange for your order. You can always contact us for any return question at / non-returnable itemsĬertain types of items cannot be returned and are non-refuable these are including the following - any Sale Item, Gift Vouchers and any chemicals / liquids that have been opened and used. ![]() To start a return, you can contact us at If your return is accepted You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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